Privacy Policy

Information you provide

You may choose to provide your name, email address, company or organization, website, general information about a business need or repetitive workflow, and information about the tools involved. You may also provide information when you contact ZAD Genix by email, telephone, WhatsApp, or request a consultation.

The initial consultation is intended for general business and workflow discussions. If a potential project requires access to sensitive or regulated information, the requirements, responsibilities, safeguards, and necessary agreements must be reviewed before that information is shared.

Information collected automatically

When the contact form is submitted, the website receives the request’s IP address for security verification and short-term rate limiting. Google reCAPTCHA also processes technical information to evaluate whether the submission is legitimate. Website hosting and infrastructure providers may create routine request, error, security, and performance logs as part of operating the site.

The repository does not install a separate visitor analytics service. ZAD Genix does not claim access to technical information that its providers do not make available.

Cookies and analytics

No nonessential analytics or advertising integration is installed in this website. The website does use Google reCAPTCHA on the contact form for abuse prevention. reCAPTCHA may use cookies or similar technology according to Google’s own practices.

You can control cookies through your browser settings, although blocking technology required by reCAPTCHA may prevent the contact form from working. You can still contact ZAD Genix by telephone or email.

How information is used

Information may be used to respond to inquiries; arrange or conduct consultations; understand a requested workflow or business problem; prepare requested proposals or service information; deliver agreed services; operate, maintain, troubleshoot, and secure the website; improve website content and visitor experience; maintain appropriate business records; meet legal obligations; and protect legal rights.

When information may be shared

Information may be shared only as reasonably necessary with service providers supporting verified operations such as website hosting, communication, form security, and email delivery; professional advisers when appropriate; authorities or other parties when required by law or reasonably necessary to protect rights, safety, or security; or a successor in connection with a legitimate merger, sale, reorganization, or transfer of the business.

The contact form uses Google reCAPTCHA for abuse prevention and Resend to deliver the submitted inquiry by email. Service providers receive information only as needed to perform their functions, subject to the applicable arrangements.

This website is not configured to sell personal information or share it for cross-context behavioral advertising.

Information related to legal and healthcare workflows

ZAD Genix may discuss administrative workflow opportunities with law firms, clinics, and other professional organizations. The public website and general inquiry channels are not intended to receive confidential case information, privileged communications, patient records, protected health information, or clinical details.

Any engagement involving sensitive, confidential, or regulated information must be evaluated separately. Applicable contracts, access limits, approved systems, retention requirements, security responsibilities, and other safeguards must be established before such information is accessed or processed.

Data retention

Information is retained only as long as reasonably necessary for the purpose for which it was collected, providing requested services, maintaining appropriate business records, resolving disputes, security, and legal obligations. Information no longer reasonably needed may be deleted, anonymized, or securely disposed of, subject to legal and contractual obligations.

Information security

ZAD Genix uses reasonable administrative, technical, and organizational measures appropriate to the nature of the information handled. No website, transmission method, or storage system can be guaranteed to be completely secure.

Visitor choices and requests

You may contact hello@zadgenix.com to ask whether ZAD Genix holds personal information about you or to request access, correction, or deletion when appropriate. Some requests may be limited by legal, contractual, security, or recordkeeping obligations, and identity may need to be verified. Additional rights may apply depending on where you live.

Children’s privacy

The website and services are intended for businesses and adults and are not directed to children under 13. ZAD Genix does not knowingly collect personal information from children under 13 through the website.

External links and communication platforms

The website links to third-party communication services, including WhatsApp. Those services and other external websites are governed by their own terms and privacy practices, which ZAD Genix does not control.

Changes to this policy

This policy may be updated as the website, services, or legal requirements change. The revised last-updated date will be shown on this page.

Contact

Questions about this Privacy Policy or ZAD Genix’s handling of personal information can be sent to hello@zadgenix.com.

ZAD Genix is based in Charleston, South Carolina.